This isn’t an ordinary job. This is an extraordinary experience. At Lidl, you get out what you put in. We recognise that it’s our people that keep us growing at a phenomenal rate. They’re the ones who keep the smiles on our customers’ faces, the products on our shelves and everything running smoothly behind the …
SMEs have always been the heart and soul of s1jobs and it’s horrible to see so many being forced to close their doors for now. So, as a proud Scottish business, we’re urging you to rally together and do your bit for the Scottish economy during this difficult time. Where possible shop local, help small …
It’s not surprising John Lester joined the retail sector straight from school. Sales, he says, runs in the family. His grandparents worked at Woolworths in the 1950s and, after being recruited by Sainsbury’s where his mother had been employed, he then worked for Tesco for several years before managing a floor at Harrods, the world-famous …
In the retail world, not all innovation happens online. The most successful ‘bricks and mortar’ stores are continually evolving . . . and introducing revolutionary ways to improve their customers’ experience. These are not the fads and one-off marketing promotions that once brought shoppers through the doors out of sheer curiosity: think free fondue samples …
The saying goes that the customer is always right, but this surely can’t always be true. Let’s take a closer look at the rights and wrongs of customer service in retail. Firstly, this adage, as coined by the original retail impresario Harry Selfridge, is based on the assumption every complaint be treated seriously. And few …
To be greeted by Maurice Whelan and Steve Reid is to experience a blend of enthusiasm, attentiveness and good old-fashioned hospitality. It’s perhaps no surprise their guesthouse – Carradales in Argyll – is winning so many industry plaudits, including being made finalists in the Prestige Hotel Awards and The Scottish Rural Awards. Could it be …
Meet the Hospitality Experts: Maurice Whelan and Steve Reid Read More »
It’s been 40 years since Dolly Parton’s huge hit bemoaning the strife of the 9 to 5 was released, yet it’s still the shift pattern that most of us are stuck with. At some point in our working lives, many of us will feel the need to escape from the gruelling grind of the traditional …
The start of the year is infamous for being decidedly downbeat. The weather, the post-festive blues, the depleted bank balance and New Year resolutions broken on the first day of trying, make for glum faces. But despair not! There’s light at the end of the tunnel. Looking ahead, January and February are also officially the …
You’re a rising star and you know it. So why should this be a secret? In the world of accounting it pays not only to maintain your career status but actively encourage progression. It’s true not everyone will have the same zeal and positive attitude as you do – so advocate for yourself and push …
Accountancy changes faster than a Hollyoaks storyline: tax codes, new regulations, digitalisation and upgraded technology can all add plot twists to the day-to-day work of financial professionals. This is also a sector that’s constantly expanding, with many new niches to explore . . . and the good news is becoming a specialist makes you extra-desirable …
