Job purpose: Cruden Medical Group is looking for a friendly, enthusiastic and motivated Modern Apprentice to join our busy GP Practice. This is a fixed-term 18 month training contract, open to individuals who are not currently at school or college, aged between 16 – 19 years, and a great opportunity to gain real workplace experience while working towards a recognised Business & Administration qualification.

The role will include:

· Welcoming patients and visitors in a professional and friendly manner.

· Managing appointments, telephone calls and patient enquiries.

· Processing prescription requests and general administration tasks.

· Maintaining accurate and confidential patient records.

· Learning NHS systems while being supported by an experienced team.

We are looking for someone who is:

· Reliable, hard-working and keen to learn.

· Friendly, approachable and able to communicate well with patients, staff and the public.

· Able to work in a confidential, professional and mature manner.

· Committed to completing the Modern Apprenticeship qualification.

What will I learn? Throughout your apprenticeship, you will develop:

Business administration and office management skills.

Professional communication with clients and suppliers.

Time management and organisational skills.

Experience using Microsoft Office and business systems.

Document preparation and record keeping skills.

Attention to detail and accuracy.

Customer service and relationship-building skills.

Teamworking and problem-solving abilities.

An understanding of how an international business operates.

What qualifications or qualities are required? We are looking for someone who:

Has good written and verbal communication skills.

Is organised and able to manage multiple tasks.

Has a positive attitude and a willingness to learn.

Works well both independently and as part of a team.

Has good attention to detail.

Is comfortable using computers and Microsoft Office applications.

Demonstrates reliability, professionalism and enthusiasm.

National 5 qualifications (or equivalent) in English and Maths would be advantageous, but are not essential.

1 Cruden Medical Group jobs in Scotland