Front of House Manager to lead daily operations and inspire exceptional service from arrival to departure.,

Lead Front Office operations in line with luxury service standards
Support strategic objectives and act as senior cover when required
Drive guest satisfaction, team engagement and operational excellence
Ensure smooth arrivals, departures and occupancy performance
Champion brand standards and service culture, Supervise Front Office teams and daily shift execution
Manage room allocation, occupancy and overbooking levels
Resolve guest feedback proactively and professionally
Coach, develop and support team performance and succession
Ensure financial accuracy, security and policy compliance

An experienced Front Office leader with luxury hospitality expertise
Guest-focused, composed and confident in decision-making
Strong people manager with coaching and performance leadership skills
Organised, commercially aware and operationally confident
Adaptable and resilient in a dynamic hotel environment

Competitive Salary+ Bonus
Free and healthy meals when on duty.
50% off our Food & Beverage Venues - The Court & Caley Bar
Discounted use of Leisure Facilities
Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships - T&Cs apply
28 Days of Annual Leave, increasing with long service
Pension enrolment
We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

1 The Caledonian Edinburgh jobs in Scotland