Being an administrator is a very rewarding but also sometimes challenging job, every day is different to the last and there is a lot to learn. The journey starts with booking the initial treatment all the way through to discharge. Our administrator ensures the smoothest journey for our patients., We are committed to being equitable and supporting the wellbeing of all employees.

We are a Mindful Employer
Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be considered for interview.
Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be considered for interview.
Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be considered for interview.
Our sign up to the Armed Forces Covenant.
Our status as a Menopause Friendly Committed employer.
Our sign up to the Employer with Heart Charter.
Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.
An embedded "speaking up" culture facilitated by Freedom to Speak Up Guardians.
Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.

Professional telephone manner with excellent administration and customer service skills.
Grade C or above GCSE English or equivalent
Excellent written communication skills.
Excellent attention to detail.
Ability to use own initiative and adapt to changing priorities.
Ability to problem solve.
Ability to work well within a team
An awareness of and commitment to supporting and facilitating diversity and inclusion
Willingness to travel, which may include overnight stays on occasion, as and when required
NVQ Level 2 Business and Administration
Previous experience working at a healthcare environment.
Experience using NHS IT systems including EMIS, AccuRx, eRS, NHS mail.
Experience with Microsoft Word and Excel"

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK's largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

This is also recognised by current employees - our most recent Employee Survey results showed the top 5 reasons to work here as being:
Supportive team and management
Positive work environment
Wellbeing and mental health support
Trust and respect
Autonomy and flexibility