In return you'll have the opportunity to develop your career through ongoing training and development. Each day will vary however the core components of your role will include:

Engaging with existing customers/patients
Handling customer enquiries quickly and efficiently
Understand customers/patient demand and needs
Overcome objectives and resolve them
Maintain and develop product knowledge and customer service skills
Accurate maintenance of patient records

Excellent verbal and written communication skills
The ability to deal with customers over the telephone in a confident and professional manner
A willingness to learn
Excellent rapport building and communication skills with the ability to overcome objections

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

Rewarding salary
Bonus incentives
Free or discounted optical products/procedures
Discounted prescription and non-prescription eye care (including family)
Career progression
Cycle to work scheme
Discounted City Centre parking