This is an excellent opportunity for an organised and motivated administrator who enjoys working in a busy environment, supporting customers and colleagues, and ensuring the smooth day-to-day running of a depot. You'll provide a professional, responsive and effective administration service, helping to ensure customer requirements are met and planned deliveries are managed efficiently. What you'll be doing

Complete all administration duties accurately and professionally, within agreed timescales.
Support the efficient planning and administration of deliveries across the area.
Process web, telephone and email orders and enquiries accurately and promptly.
Respond to customer requests and provide information relating to product availability, delivery dates and times, order status, delivery status, and product and technical information.
Provide documentation and back-office support for key accounts.
Create and run reports as required.
Liaise with your Line Manager and provide administrative support to the depot.
Support the wider depot team when required.
Maintain effective use of IT systems in line with company policies and procedures.
Identify gaps in knowledge and proactively seek information or support where required.
Work closely with colleagues across the business to deliver excellent customer service.

We're looking for someone who is confident, organised and able to work effectively in a busy customer-focused environment.
Strong organisational skills and the ability to prioritise workload.
Excellent communication and listening skills.
Confidence in your own ability.
High levels of self-motivation.
A resilient, persistent and tenacious approach.
The ability to handle customer objections effectively.
Strong customer service skills and a professional manner.
Good Maths and English skills.
Good IT skills, including Microsoft Word and Excel.
The ability to work collaboratively as part of a team.
A flexible approach and willingness to support colleagues when required.

1 Customer Services jobs in Portree, Highland