Join us as a Customer Service - Personal Banker in Portree

You'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

We'll look to you to proactively find ways to continually enhance our customer banking experience

We'll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

Having proactive conversations, understanding the needs of our customers and helping them with their banking needs

Completing general banking requests such as payments, balance enquires and transfers

Helping customers to understand the different ways they can bank with us and the range of services we can offer

Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

To be successful in this role you'll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you'll need to highlight the benefits of our products and procedures to our customers in a way that's easy to understand.

The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals

You'll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview