Job title: Repairs, Investment and Compliance Officer (RICO)

Salary: SCP 36-39 (£47,785 - £52,176) per annum

Contract: Permanent

Work pattern: 35 hours per week, worked Monday to Friday

Location: Glasgow (home-agile worker with travel requirement across group stock and Group offices)

Do you want to work with a values-driven organisation that makes a difference to people’s lives? Come and join Wheatley Solutions as Repairs, Investment and Compliance Officer.

About the role

You will be responsible for the delivery and programming of a varied workload. This may include; project management of capital investment works, planning and development of local property cyclical maintenance along with leading on the delivery of any new services and enhancing the existing services.

You will have day to day responsibility for certain key aspects, including:

Development & management of cyclical maintenance programs
Management, programming and delivery of capital investment projects.
Identification & management of defects and resolution liaison with internal colleagues / external parties
Instruction of works, effective project management including quality assurance
General advice and assistance

The role will involve working from home, with travel requirements to group stock and offices when required

This post is subject to a Basic Disclosure check.

Who are we looking for?

The role will be varied and challenging, and will require excellent communication and analytical skills, as well as sound knowledge of the legislative context in which the housing sector operates. You will have excellent technical knowledge and experience of dealing with multiple contractors to deliver an exceptional compliance service to ensure the safety of our homes and customers.

You must also be able to demonstrate a flexible approach in meeting changing demands, shaping priorities, influencing senior leaders and being able to effectively manage your own workload in a fast-paced and dynamic work environment.

The ideal candidate will:

Care for customers;
Be a good listener and engage colleagues and customers on a meaningful level to resolve issues or concerns;
Display excellent communication, interpersonal and influencing skills;
Be self-aware and self-motivated, show personal involvement to provide an excellent customer experience;
Have the ability to take responsibility for own learning and continuous improvement;
Ability to organise own and others workloads to achieve priorities and objectives;
Use professional judgement to achieve creative solutions and deliver great outcomes for customers, keeping abreast of bigger picture;
Apply flexibility, adaptability, and a willingness to respond to dynamic and changing needs;
Respond to challenges positively and instils same in others; and

The benefits we offer

We offer a sector-leading benefits package.

The successful candidate will receive:

a rewarding career with a competitive salary;
access to a contributory pension scheme;
excellent leave entitlements;
enhanced maternity, paternity, adoption and shared parental leave;
contributions towards dental, optical, driving lessons and more;
access to staff inclusion networks promoting an inclusive workplace; and
24/7 access to our employee assistance programme.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

Closing date: 18 June 2026 at 5pm

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For a chat about the role, please contact Martin Moir, Neighbourhood & Cyclical Programme Manager (contact details available from our website)

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact our recruitment team

(contact details available from our website)

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