regarded Front of House team as Guest Service Agents Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal.
Whether it's the hotel's retro and relaxed ambience the casually dressed professional staff team or the console games being played in the lounge; this
is a fun place to work and a fabulous place for guests to enjoy.

The ideal candidate will have exceptional people skills and enjoy working with a busy and
passionate staff across all the front of house aspect of the business. You will be well presented eager to exceed customer expectations and be able to deliver a warm and welcoming approach.

You will ideally have experience within a similar role or have worked in customer service.

Key responsibilities

Checking guests in and out of the hotel

Dealing with guest enquiries

Taking payments

Liaising with the appropriate departments to maintain a high quality service for our
customers

Knowledge of OPERA

Serving food and drinks to our guests

Attributes

A warm confident and friendly approach

Self-motivated and enthusiastic

Dedicated and committed

Organised methodical and fun

Ability to keep calm under pressure

Here's how the job details align with your
rel=noopener class=js-match-insights-provider-1cr09u7 e19afand0>profile.

Pay

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£12.36 an hour
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e1tiznh50>Job type

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ecydgvn1>Zero hours contract
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schedule class=js-match-insights-provider-16m282m e37uo190>

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e1tiznh50>Shift and schedule

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ecydgvn1>Night shift
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Sound administration skills

This is how we work together

A competitive salary

An international working environment where you get to know other cultures

An additional day off for your birthday

Free 2 night stay each year in any Penta hotel

Casual dress code

If this sounds like you please get in touch. Your future with Penta Hotels begins here.

Job Type: Zero hours contract

Pay: £12.36 per hour

Schedule:

Night shift

Work Location: In person